Some web resources on Grateful Patient Programs.
http://majorgiftsguru.com/2009/05/best-practices-in-grateful-patient.html
http://www.blackbaud.com/files/resources/downloads/WhitePaper_FirstStepsForSuccessfulGratefulPatientFundraising.pdf
http://www.blackbaud.com/files/resources/downloads/WhitePaper_TargetAnalytics_GratefulPatient.pdf
http://philanthropy.com/news/prospecting/index.php?id=5842
http://www.afpnet.org/ka/ka-3.cfm?folder_id=2545&content_item_id=24184
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